On Tuesday, Marilyn Tavenner — head of the Centers for Medicaid and Medicare — formally apologized for the government's ham-fisted rollout of HealthCare.gov.  

"To the millions who have tried to use HealthCare.gov, we want to apologize to you," Tavenner said Tuesday during testimony to the House Ways And Means Committee.

 Jim Braude and Margery Eagan talked to CNN's John King about the political blowback from the whole debacle. Later, Harvard Business professor Nancy Koehn talked about why administrators should be punished.