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Help

We welcome your questions, comments, and suggestions. Please send an email to info@wgbh.org and our staff will respond as soon as possible, usually within three business days.

Want to speak with someone directly? Call or text GBH Audience and Member Services at (617) 300-3300 Monday-Friday 9am-5pm. Due to higher than normal volume, you may experience an extended wait time. We greatly appreciate your patience and we will be with you as soon as possible.

Popular Help Topics

  • There are many ways you can make a gift. Below are different ways that you can join a diverse group of individuals and families committed to sustaining GBH and powering our mission to educate, inspire and inform.
  • Below are answers to many common questions about donations and membership with GBH.
  • Let's get you up and running with GBH Passport so you can watch your favorite shows anytime.
  • GBH Passport is available for streaming using the PBS Video app on several streaming and smart devices such as iPads, Roku, Apple TV, Google Chromecast, Amazon Fire Stick, Android Smart TV, Samsung Smart TV.
  • Below are answers to many common questions about GBH Passport.
  • You can listen to any of GBH's radio stations live online at wgbh.org. There is a built in web page streaming radio player located at the bottom of all pages.
  • Below are answers to many common questions about thank-you gifts for donations during membership drives.