Frank Lalli is a personal-finance writer who accidentally stumbled on a healthcare story. Years ago Lalli was diagnosed with multiple myeloma, a type of blood cancer. When his coverage changed he wondered how much his medication would cost.

After 70 phone calls to 16 separate organizations, Lalli found wide variance: the cost of a year’s worth of drugs was quoted between $240 and $17,000 per year.

If Lalli, a journalist, wasn’t able to find a satisfactory answer, what chance does the average citizen have?

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Frank Lalli joined Callie Crossley to talk about this experience.

Later, Callie Crossley spoke with journalist Trudy Lieberman about what Frank Lalli’s experience means for the rest of us.

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