Meet Manny Afonso of Ludlow, an auto mechanic with Balise Ford; Chad Herrick of Wilbraham, entrepeneur and fire station intern; and bank teller Sarah Prendergast of Easthampton. Author Holly Black of Amherst talks about writing and violinist Matt Woodward of South Hadley performs. Michael Zivyak of Great Barrington, editor and publisher of Berkshire Living Magazine is the Biz411 guest.