The Boston Globe now has more than 200,000 digital subscribers, editor
Brian McGrory said
Much of the recent growth, he said, has been driven by interest in the Globe's coverage of the COVID-19 pandemic. In a follow-up email, McGrory told me that the number of digital-only subscribers has risen from about 145,000 just before the pandemic to nearly 205,000 today.
"It took us 7 years to get our first 100,000 digital-only subscribers, and about 11 months to get to 200,000," he said, adding: "The rise has been substantial, gratifying, and important in terms of supporting our journalism.... We're the only metro paper that could support the current size of its newsroom through revenue from digital subscribers."
That 200,000 mark has been a goal for a long time. When I interviewed McGrory in early 2016 for my book
"The Return of the Moguls,"
This week's landmark comes with some caveats, though.
First, most of those new subscriptions were sold at a steep discount, generally in the range of $1 a month for the first six months. Given that the Globe's profitability (pre-COVID, anyway) was built on an industry-high rate of $30 a month, the paper will presumably face a challenge in keeping those new subscribers.
Second, although we've been heading into the post-advertising era for quite a while, the pandemic has sent ad revenues across the newspaper business into a steep downward plunge. As the newspaper analyst
Ken Doctor wrote
Nor has the Globe been immune from budget cuts. Co-op students, summer internships and freelance were cut right at the start of the shutdown.
Don Seiffert recently reported
Still, that's minimal compared to what's taking place across the newspaper business. The New York Times reported several weeks ago that
some 36,000 news employees
The three leading national papers — The New York Times, The Washington Post and The Wall Street Journal — have been exceptions to the death-of-newspapers narrative for several years. But among the big regional papers, the Globe is doing better than all but a handful. In late 2018, publisher
John Henry said
But print still accounts for a lot of revenue in the newspaper business. Last week the Times reported that its shrinking print edition still accounted for more than half of its revenues. The Globe charges about $1,300 for seven-day print delivery. That's a lot of money, but its print subscriber base continues to shrink. According to the Globe's most recent filing with the
Alliance for Audited Media
During the SPJ session, McGrory was asked why the Globe has kept COVID-19 coverage behind a paywall given that some other news organizations have made it free. McGrory responded that pandemic coverage is already free at two other Globe-owned sites:
Stat News
Via email, I asked McGrory about what steps the Globe was taking to keep all of its new subscribers once they were asked to pay $30 a month. "We've significantly ratcheted up the rate at which we're graduating people from the low introductory rate into the full rate," he replied. "We were doing really well with that retention before the coronavirus hit, and far better since."
He added: "To keep the new subscribers who are part of this surge, we're doing a lot of outreach — letters from notable staff members and the like. We're also doing gifts, a possible loyalty program, virtual events for new subscribers.... There's more. These readers are so vital to our future, and we want to let them know that. Of course, the most important thing is to feed them consistently strong and relentlessly interesting journalism. We will be in a huge news cycle for many, many months, between the virus and the massive economic disruption that it's caused, inequality laid devastatingly bare, an epic presidential race, a reordering of so many things core to so many of our lives, condensed sports seasons, and on and on."
WGBH News contributor Dan Kennedy's blog, Media Nation, is online at
dankennedy.net