Robert D. Behn

lecturer, public policy, Harvard Kennedy School

Robert D. Behn, lecturer in public policy, is faculty chair of the Harvard's Kennedy School of Government's executive program, Driving Government Performance: Leadership Strategies that Produce Results. Bob specializes in governance, leadership, and the management of large public agencies and conducts custom-designed executive education programs for public agencies. He has served on the staff of Governor Francis W. Sargent of Massachusetts, as a scholar in residence with the Council for Excellence in Government, and on the faculty of the Harvard Business School and Duke University's Terry Sanford Institute of Public Policy. Bob is the author of *Rethinking Democratic Accountability* (2001) and *Leadership Counts: Lessons for Public Managers* (1991), and "Why Measure Performance: Different Purposes Require Different Measure" (2003). Bob's most recent publication is *Performance Leadership: 11 Better Practices That Can Ratchet Up Performance* (2004). Bob holds a BS in physics from Worcester Polytechnic Institute and a PhD in decision and control from Harvard. He is the author of Bob Behn's Public Management Report.