It was an incredibly clickable story: a Harvard professor badgering a beleaguered small business over a paltry four bucks. After Boston.com broke it, it went viral with a vengeance. But then, at the story’s peak, the website went too far.
Dan Kennedy teaches journalism at Northeastern University.
Callie Crossley hosts WGBH News' Under the Radar.
Adam Reilly is a reporter at WGBH News.
Justin Ellis is an assistant editor at the Nieman Journalism Lab.