Massachusetts residents who are 75 years of age and older were supposed to be able to start signing up Wednesday for vaccine appointments, but many who tried have been met with frustration. Gov. Charlie Baker acknowledged the delays, urging people to be patient and saying that the bigger problem is a lack of supplies from the federal government. But many, including AARP of Massachusetts Director Mike Festa, argue that people are neither getting the help nor information they need. He joined Jim Braude to discuss.