Brockton-based dry cleaning company Zoots suddenly closed its 18 Massachusetts locations Friday without returning customers' clothes. Attorney General Maura Healey said her office has been in touch with the company.
In an interview with Boston Public Radio Tuesday, Healey said her consumer protection division has received some angry calls.
“We’re aware of this, we have received some of those complaints, we expect the company to move very quickly to get customers their garments back, and we expect the company to keep customers informed,” Healey said. “So we are on it, and I hope that that means you’ll get your clothes back soon.”
Zoots filed for Chapter 7 bankruptcy Jan. 19. In a statement, Zoots said it pledges to return all clothing, but asked customers to be patient.
Healey said she’s seen this type of thing before.
“Look, we’ve had ... the bridal gowns. We’ve had dresses,” Healey said. “Unfortunately, this happens, and ... it's really distressing for people, absolutely. So that’s why my office reached out immediately, it’s why we expect the company to make clothes available to customers right away.”
