Lead Gift Shop Volunteer

Lobby ShopCurrently, we are looking for a lead volunteer:

The Lead Gift Shop Volunteer oversees the operation of the WGBH Headquarters retail shop, located in the lobby of WGBH's studios at One Guest Street in Boston's Brighton neighborhood.

  • Previous experience with customer service required
  • Experience managing retail operation helpful
  • Strong interpersonal and leadership skills
  • Familiarity with computers and cash/credit handling and procedures.
  • Must be able lift up to 20 pounds
  • Must have ability to stand for periods of time and to use a small stepladder.
  • May be asked to participate in CORI screening
  • Must be at least 18 years of age; college experience preferred.

  • Schedule volunteers to staff the Gift Shop
  • Train new volunteers to help out in Shop
  • Run register and checkout merchandise
  • Inventory product and stock necessary products
  • Maintain display area; create new displays
  • Greet customers and answer questions
  • Price products
  • Open and close shop
  • Process memberships

Time Commitment
  • Minimum of one year volunteer commitment
  • Commit to two-three days per week; will need to be available for special events on evenings and weekends

  • Leadership opportunity
  • Complimentary individual WGBH membership
  • Access to special events at WGBH
  • Opportunity to build resume
  • Network and meet WGBH employees & volunteers
  • Much more!

Contact us at 617-300-4211 or email volunteer_coordinator@wgbh.org to let us know how you'd like to help. Thank you!

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