STEVE INSKEEP, HOST:
You know, when I was in college not that long ago, I'd pick up a phone attached to a cord and call home at least once a week. Apparently that's changing. The average college student today contacts his or her parents twice a day, seven days a week - not always asking for money.
NPR's Reema Khrais tells us how communications technology has changed the relationship between parents, students and universities.
REEMA KHRAIS, BYLINE: From breakfast to bedtime, college sophomore Julia-Scott Dawson and her mom, Robin, exchange a flurry of texts. Things like...
ROBIN DAWSON: How did that appointment go?
JULIA-SCOTT DAWSON: How was class?
R. DAWSON: What's going on with your sorority sisters?
J. DAWSON: How's it going?
R. DAWSON: Love you.
KHRAIS: And when she's not texting, Julia-Scott visits mom and dad at home, just a 15-minute drive from her dorm at the University of North Carolina. Every Sunday, they share a meal.
UNIDENTIFIED MAN: ...Set some plates here and put salad out.
KHRAIS: Weekly coffee dates are also a parent-daughter ritual for the Dawsons. Julia-Scott says they use the time to talk about things like her sorority, classes or...
J. DAWSON: Like things with boys, if that's happening. Like, pretty much everything.
KHRAIS: So how often do they talk?
J. DAWSON: Not all the time. But, like I talk to you like...
R. DAWSON: Every day.
J. DAWSON: ...every day.
KHRAIS: OK, Julia-Scott and her parents are really close. But that's nothing too unusual. According to research conducted by Middlebury College professor Barbara Hofer, college students communicate about twice a day with their parents.
RODNEY JOHNSON: When I went to school, back in the Dark Ages, your parents dropped you off at the curb, you went in, you unpacked, the phone was at the other end of the hallway. Things have changed.
KHRAIS: That's Rodney Johnson, he helped create George Washington University's Office of Parent Services. The office was one of the first of its kind back in the early '90s. Today, about 30 percent of colleges have similar services to meet the growing involvement of parents. And more than 90 percent offer a specific orientation for parents of freshmen.
JOHNSON: Our job is to do it in a positive way, is to say: Mom, Dad, you need to back off a little bit, let your sons and daughters take care of this.
KHRAIS: About 15 calls and e-mails a day come through the office. That means about 2,500 calls a year from parents worried about Johnny's safety or Jane's roommate problems.
(SOUNDBITE OF CONVERSATIONS)
KHRAIS: But you would never know that talking to dozens of students on college campuses. Many of them cringed when I asked if they have helicopter parents. Oh no, they say, my parents don't hover; they just really care about what's going on in my life.
Senior Doug Brem, at George Washington University, was one of the very few students to admit knocking on mom and dad's door only for a reason.
DOUG BREM: If I need some money or whatever, if I need a signature.
KHRAIS: Back at the Dawsons' house, Julia-Scott's mother, Robin, shows me her Facebook profile.
R. DAWSON: I'm friends with my daughter on Facebook. I'm friends with most of her friends on Facebook. She's friends with most of my friends on Facebook.
KHRAIS: A generation ago, it wasn't that easy for parents to keep in touch with their children; no Facebook, and cell phones were rare. Back then, students waited turns to make weekly collect calls home. Of course, snail mail was always an option too.
JON GOULD: One thing that's different about the generation of parents and kids today is they grew up for the most part liking one another. And I think that's different than, say, the baby boomers who grew up rebelling against their parents.
KHRAIS: That's American University professor Jon Gould. He recently published a book called "How to Succeed in College (While Really Trying)." He says changes in communication technology have simply made for healthier parent-child relationships. And that makes moms, like Robin Dawson, happy. She can't imagine a world that doesn't involve constant contact with her kid.
R. DAWSON: I just love her. And I love having time with her, and - this is going to make me cry.
(SOUNDBITE OF WEEPING)
KHRAIS: But Robin insists she is not a helicopter parent; more like the coach from the sidelines, she says, cheering on her daughter.
Reema Khrais, NPR News.
INSKEEP: I'll call you Sunday, Mom. You're listening to MORNING EDITION from NPR News. Transcript provided by NPR, Copyright NPR.
College students often contact their parents twice a day, seven days a week, and they are not always asking for money. Communications technology — including texting, email and social media — has changed the relationship among parents, students and universities.
From breakfast to bedtime, college sophomore Julia-Scott Dawson and her mother, Robin Dawson, exchange a flurry of texts that include I love you's, inside jokes and casual chitchat.
"We talk every day," Dawson says.
"Every day," echoes her mother.
Julia-Scott Dawson is a sophomore at the University of North Carolina, which is just a 15-minute drive from where her parents live. Every week, she shares a Sunday meal with her family and grabs morning coffee with her parents when they can.
"I just love the time I spend with them," Dawson says.
The ongoing stream of communication may sound like a lot, but studies say it's not too unusual.
College students communicate with their parents on average 13.4 times a week, says Barbara Hofer, a psychology professor at Vermont's Middlebury College and co-author of The iConnected Parent: Staying Close to Your Kids in College (and Beyond) While Letting Them Grow Up.
A more recent study illustrates similar parent-child trends. Research featured in Generation on a Tightrope: A Portrait of Today's College Student by Arthur Levine and Diane Dean shows that about 40 percent of college students are in touch with parents by phone, email, text or visit at minimum once a day.
College Offices For Parents
Three-quarters of colleges report increased parent involvement in their children's lives and college affairs, Dean and Levine say.
In response to that growing involvement, many universities have built offices of parent services.
"When I went to school, back in the dark ages, your parents dropped you off at the curb, you went in [and] you unpacked," say Rodney Johnson, executive director of George Washington University's Office of Parent Services. "Things have changed."
The office at the Washington, D.C., university was one of the first of its kind in the early 1990s. Today, about 30 percent of colleges have similar services to respond to the questions and anxieties of parents. Similarly, more than 90 percent of colleges offer a specific orientation for parents of freshmen before the start of classes.
"Our job is to do it in a positive way, to say, 'Mom and dad, you need to back off a little bit, let your sons and daughters take care of this,'" Johnson says.
About 15 calls and emails come through the office each day. That's about 2,500 calls a year.
The stakes are higher than they were in previous generations, Johnson says. The cost of college has rocketed, entrance exams are tougher, and parents are simply more invested in their children's happiness and success.
Many students, however, won't admit to having so-called helicopter parents and say their parents are simply concerned about what's going on in their lives.
Jon Gould, author of How to Succeed in College (While Really Trying), says many college students expect a high level of communication with their parents.
"When I talk to students, they're not offended that their parents call them," says Gould, a professor at D.C.'s American University. "They actually enjoy the fact that their parents are involved. But the real challenge is for parents to realize where the dividing line is of being involved and concerned, and taking control of their students' lives."
Almost every professor, he says, is familiar with the horror stories: anecdotes of parents with off-the-wall requests like whether they can stay in the dorms or attend classes with their children. Sure, the accounts are rare, he says, but they exist.
Tech Keeps Parents Close
Advances in technology have made it progressively easier for parents to keep up to date with the daily lives of their children.
For example, Robin Dawson says she relies heavily on Facebook and text-messaging throughout the day to drop sweet notes or just say hello to her daughter, Julia-Scott.
"I'm friends with my daughter on Facebook, I'm friends with most of her friends on Facebook, and she's friends with most of my friends on Facebook," Robin Dawson says.
A generation ago, if Robin Dawson wanted to talk with her mother, she waited in line to make a collect call home. Of course, snail mail was an option, too.
While modern technology can lead to overwhelming parent-child relationships, says American University's Gould, it has also helped to strengthen the bonds.
"One thing that's different about the generation of parents and kids today is that they grew up for the most part liking one another," Gould says. "And that's different than ... the baby boomers that grew up rebelling against their parents."
Robin Dawson says she can't imagine a world without constant communication with her daughter.
"I just love her," she says. "I love having the time with her and — this is going to make me cry — I just love having the time with my kid."
But she insists she is not a helicopter parent; rather, she's more like a coach on the sidelines, she says, cheering her daughter on.